GENERAL FAQS

Assemble a reliable fleet with Model 1 in Jacksonville. No matter what your business may need, we’re dedicated to finding the right solution.  Check out our FAQ, or reach out to our commercial vehicle specialists to get your questions answered.

If the exact vehicle you need isn’t at our Jacksonville location, we can order and bring it to you. We deliver to you by flatbed truck for roughly $4 per mile from our hub in Elkhart, Indiana.

We don’t deliver vehicles directly outside of the U.S. However, we are able to deliver to the border, where the vehicle must be purchased in full and have all the official paperwork completed. Our transport service will then pass the vehicle over to the transport service on the non-U.S. side]18] to continue with the delivery.

Or, you can authorize your own transporter to retrieve the vehicle from our facility. Please note that this could have tax implications]31].

Even though we do sell commercial vehicles for personal use, we don’t supply upfitting services for individual use. We are specialists in customizing and upfitting services for commercial applications, such as shelving, custom cargo storage, and air purification.

No, it’s not required to have an appointment to shop at Model 1 in Jacksonville. However, scheduling one helps make certain that the van or bus you want to see is available for you to view. You can contact us to schedule an appointment.

Certainly, we’re happy to schedule a vehicle walkthrough at your convenience. Please speak with our commercial vehicle professionals in Jacksonville to schedule an appointment.

Yes, you are able to customize your vehicle during the sales process, though available options and features will vary for different makes and models. We give you a variety of customization and upfitting options, including shelving, custom storage compartments, air purification solutions, and driver and passenger protection. 

No, we don’t offer insurance for our vehicles.

Absolutely, our in-house financing experts at Model 1 in Jacksonville can help you find the ideal plan for your enterprise. We offer speedy credit approvals, competitive rates, and the convenience of working with a single team for all your commercial vehicle needs.

Recalls occur when manufacturers find that a vehicle, engine, or certain component fails to meet federal safety requirements or creates a safety risk. If you’ve gotten a recall order, turn to Model 1 Jacksonville. We can tell you if the repair can be done in our location. In many cases, we can complete the repair or supply the parts needed to remedy the issue.

If you have an issue with OEM components protected under warranty, we will partner with the manufacturer to fix or replace any affected parts.
You have a company to manage and customers to serve. Model 1 Jacksonville handles your warranty registration so you can focus on what matters. Our talented team will make sure your coverage is submitted correctly.

Even if your warranty has ended, you can still enjoy exceptional service and repairs from the certified technicians at Model 1 Jacksonville. We’ll keep your fleet running well past the warranty term.

As one of the nation’s premier commercial vehicle dealers, Model 1 has decades of experience working with the industry’s most recognized manufacturers. We use our established relationships to provide streamlined warranty service that reduces your downtime.

 

CONTACT MODEL 1 IN Jacksonville TODAY

Are you ready to see what Model 1 Jacksonville can do for your commercial vehicle needs? If we don't have it in stock, our specialists can customize it, reach out today!